Tufnell Park Cleaner Health and Safety Policy

This Health and Safety Policy sets out how Tufnell Park Cleaner manages safety for our staff, clients, visitors, and members of the public who may be affected by our cleaning activities. Our aim is to deliver high quality cleaning services while preventing accidents, injuries, and work-related ill health.

Our Health and Safety Commitment

Tufnell Park Cleaner is committed to providing a safe and healthy working environment. We take all reasonably practicable steps to identify and control hazards, comply with relevant health and safety legislation, and promote a positive safety culture throughout our company.

We recognise that effective health and safety management is essential to the success of our cleaning operations. We continuously review our procedures to ensure they remain suitable, sufficient, and aligned with good industry practice.

Management Responsibilities

Management is responsible for implementing this policy, ensuring that appropriate resources are available, and monitoring the effectiveness of our health and safety arrangements. This includes:

Carrying out and maintaining written risk assessments for our cleaning tasks and environments. Providing suitable equipment, materials, and personal protective equipment. Ensuring staff receive appropriate training, information, and supervision. Investigating accidents, incidents, and near misses to prevent recurrence. Reviewing health and safety performance at regular intervals.

Employee Responsibilities

All employees of Tufnell Park Cleaner share responsibility for maintaining a safe working environment. We expect every member of staff to:

Take reasonable care of their own health and safety and that of others who may be affected by their work. Follow all health and safety instructions, training, and company procedures. Use equipment and protective items correctly and report defects immediately. Report hazards, unsafe conditions, accidents, and near misses without delay. Cooperate with managers and supervisors on all health and safety matters.

Risk Assessment and Safe Systems of Work

Before starting work at any premises, we assess the risks associated with the cleaning tasks to be carried out. Risk assessments consider factors such as access, surfaces, equipment, cleaning chemicals, manual handling, working at height, and interaction with building users.

Our findings are used to develop safe systems of work. Staff are trained to follow these systems, which may include restricted access areas, use of warning signs, specific cleaning methods, time restrictions, and emergency arrangements.

Use of Cleaning Chemicals

Cleaning products are selected and used in line with manufacturer guidance and applicable safety regulations. We obtain and retain safety data sheets for all chemicals used in our operations.

Where required, we carry out specific assessments for substances used at work and take appropriate control measures. These measures may include ventilation, safe storage, use of suitable containers, and provision of personal protective equipment such as gloves, masks, or eye protection.

Staff are trained in dilution, application, and disposal procedures to ensure cleaning chemicals are handled safely and to minimise risk to people, property, and the environment.

Equipment and Electrical Safety

All cleaning equipment used by Tufnell Park Cleaner is maintained in safe working condition. We inspect items such as vacuum cleaners, floor machines, and extension leads on a regular basis and remove damaged or faulty equipment from service immediately.

Electrical equipment is used in line with safety guidance and only for its intended purpose. Staff are instructed not to overload sockets, not to use equipment with visible damage, and to report any concerns to their supervisor.

Manual Handling and Ergonomics

Many cleaning tasks involve manual handling, including lifting, carrying, pushing, and pulling. To reduce the risk of injury, we provide manual handling training that covers safe techniques, load assessment, and use of handling aids.

Where possible, we design tasks to minimise heavy lifting and awkward postures. Staff are encouraged to take regular short breaks from repetitive tasks and to report any discomfort or symptoms early so that work can be adjusted.

Slips, Trips, Falls and Site Safety

We take particular care to manage the risk of slips, trips, and falls, as these are among the most common accidents in the cleaning industry. This includes:

Using appropriate warning signs when floors are wet or being cleaned. Managing trailing leads and equipment placements to avoid tripping hazards. Using suitable footwear with appropriate grip. Keeping work areas tidy and promptly cleaning up spills.

Where work at height is unavoidable, only suitable equipment is used and staff receive appropriate instruction. Improvised access methods are not permitted.

Personal Protective Equipment

Tufnell Park Cleaner provides personal protective equipment where risks cannot be adequately controlled by other means. This may include gloves, masks, aprons, and eye protection depending on the task and environment.

Employees are required to use the protective equipment provided, keep it in good condition, and report any loss or damage so that it can be replaced.

Health, Welfare and Wellbeing

We recognise the importance of overall wellbeing for our staff. We aim to schedule work in a way that avoids excessive fatigue, encourage staff to raise any health concerns that may affect their work, and offer guidance on safe working practices.

Facilities for handwashing and hygiene are used in line with our procedures, especially after handling waste or chemicals, to maintain good standards of personal and workplace hygiene.

Communication, Training and Supervision

All employees receive induction training that includes health and safety information relevant to their role. Ongoing training and refresher sessions are provided when there are changes in equipment, processes, or best practice.

Supervisors monitor work standards, provide guidance, and ensure that procedures are followed. Safety information is communicated clearly so that all staff understand their responsibilities.

Accident Reporting and Emergency Procedures

All accidents, incidents, and near misses must be reported promptly to management. We record and review this information to identify trends and implement corrective actions.

Staff are informed of emergency arrangements for each site where they work, including fire procedures, evacuation routes, and assembly points. Employees must follow site specific rules and cooperate with building management during any emergency.

Monitoring and Review

This Health and Safety Policy is monitored on an ongoing basis and reviewed at regular intervals or when significant changes occur in our operations. Updates are communicated to all staff and implemented as part of our continuous improvement approach.

Tufnell Park Cleaner expects all employees, contractors, and partners to support and uphold this policy so that our services are delivered safely and responsibly at all times.